Shipping policy
Shipping Policy
At Aastha Fashion, we aim to deliver your orders safely and on time.
Order Processing
Orders are generally processed within 1–3 business days after successful payment or order confirmation.
For Cash on Delivery orders, we may contact you to verify the order before dispatch.
Delivery Time
Orders are generally delivered within 5–10 business days after dispatch. Delivery times may vary depending on the delivery location, shipping partner, weather conditions, holidays, and other circumstances beyond our control.
Remote or difficult-to-service locations may require additional delivery time.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before the order is placed.
Order Tracking
Once your order has been dispatched, tracking details may be shared with you through email, SMS, or other available communication channels.
Delivery Issues
If your order is delayed, please contact us with your order number so that we can check the shipment status with the shipping partner.
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery and provide clear photos/videos of the product and packaging.
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact details. Additional charges or delivery issues caused by an incorrect or incomplete address may be the customer's responsibility.
Undelivered or Returned Orders
If an order is returned to us because of an incorrect address, repeated delivery failure, refusal to accept the parcel, or other reasons attributable to the customer, any refund or re-shipping will be handled according to our Return & Refund Policy and applicable charges.
Contact Us
For any shipping-related questions, please contact Aastha Fashion through the contact information provided on our website.